Service Areas
Detailed Services
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- Logistics Agency Business
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Forwarding, container transportation services
•Inventory storage services at logistics centers
•Parcel delivery, transportation, labeling, and delivery agency services
•Packaging, bundling, sub-packaging, and other distribution processing services
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- Installation Agency Business
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On-site delivery and contactless delivery services
•Installation and delivery services for appliances, furniture, and healthcare products
•Specialized installation services for built-in appliances
•Logistics services for relocation installation and return collection
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- After-Sales Service Business
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On-site repair and care services for furniture and appliances
•Ordering and shared processing of after-sales service through our system
•Management of required parts and inventory through a parts management system
•Operation of a dedicated nationwide after-sales service team for service levels and customer satisfaction improvement
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- Refurbishment Business
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Refurbishment of returned inventory and initial defective inventory
•BOM of disposal products and discontinued products (parts extracted)
•Management of parts based on serial numbers and histories
•Replacement of accessories and regular visit inspection services
Support System
Through the WMS-based WINUS-Delivery system, we provide real-time monitoring of inventory management, delivery management, and other necessary computer services.
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- Delivery Information Management Service
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Customer Management : Orders, customer information, order numbers, sales outlets, product names
•Delivery Management : Scheduled delivery date, delivery personnel, delivery completion photos, serial numbers, etc.
•After-sales service and CS reception and history management, after-sales service ordering management
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- Mobile & APP Services
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Providing WMS & Mobile System interface solutions
•Barcode & phone number, customer information inquiry, happy call, delivery date, memo input
•Data sending integration after delivery completion and after-sales service processing, including serial numbers, photos, and signatures
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- Inventory Management Service
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Inventory management : Normal inventory, return inventory, refurbished inventory, undelivered inventory, etc.
•Parts management : Parts receipt/dispatch records and inventory management linked to after-sales service processing
•Providing product management functions through mobile apps and barcode/QR code scanning
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- Other Management Services
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Various statistical management services
•Delivery deadlines, happy call status, inventory status by item, daily delivery quantity, visit rate
•Accounting management, phone number matching system, product-specific history tracing, parcel ordering, etc.
